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Order & Delivery

Updated 11 October 2026

Important note

Please double-check all measurements and dimensions before placing your order. If you'd like extra photos, videos or any other details to confirm the condition of a piece, reach out first. Your satisfaction and clarity come first.

Order confirmation

Every piece is one of a kind, so it is reserved for you the moment you place your order. You'll see your order number right away and receive a confirmation email with a private link to your order.

Cash on delivery: we call or message you within 24 hours to confirm. If we can't confirm the order in that time, it is cancelled and the piece goes back on sale.

InstaPay or Etisalat Cash: send the total and upload the transfer screenshot on your order page within 6 hours. Once we see the payment in our account, we confirm your order. Without a screenshot in time, the order is cancelled and the piece goes back on sale.

Payment options

To keep things fair, one phone number or email can have at most 2 cash on delivery orders waiting at a time.

  • Cash on delivery (COD)
  • Etisalat Cash
  • InstaPay

Shipping fees

Shipping fees depend on your governorate. The exact fee appears in your order summary before you place the order.

We currently deliver within Egypt only.

Preparation for shipment

Every piece is carefully packed and prepared for shipment within 24 hours of order confirmation.

Delivery timeframe

Within the Arab Republic of Egypt, delivery usually takes 1 to 5 business days, depending on your area.

Failed delivery

If the shipment can't be delivered after two attempts, it comes back to us. Additional shipping charges may apply to send it again.